Last Updated: November 2025

At ZayaLux Fusion, your privacy is our top priority. We value the trust you place in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase on www.zayaluxfusion.com.

1. Information We Collect

We collect personal and non-personal information to process your orders efficiently and improve your shopping experience.

a) Personal Information

When you place an order, register on our website, or contact us, we may collect the following details:

  • Name
  • Email address
  • Phone number / WhatsApp number
  • Billing and shipping address
  • Payment details (securely processed through third-party gateways)

b) Non-Personal Information

We may collect non-identifiable data like browser type, device information, IP address, and pages visited for analytics and website improvement.

2. How We Use Your Information

Your information helps us deliver better service and enhance your experience. We use your data to:

  • Process and fulfill your orders
  • Communicate order updates and shipping details
  • Provide customer support and handle queries
  • Send offers, new arrivals, and promotional updates (only if you opt-in)
  • Improve our website functionality and user experience

3. Data Protection & Security

  • We implement strict security measures to protect your personal data.
  • Payment information is never stored on our servers. All payments are securely processed by trusted third-party payment gateways such as Razorpay, PayU, or Stripe, which use advanced encryption.
  • We do not share, sell, or rent your personal data to any third parties for marketing purposes.

4. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies are small files stored on your device that help us:

  • Recognize returning users
  • Save items in your shopping cart
  • Analyze traffic and performance
    You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

5. Sharing Your Information

We may share limited information with trusted partners for:

  • Order fulfillment and delivery (courier/logistics companies)
  • Payment processing (secure payment gateways)
  • Website analytics and improvement (Google Analytics, Meta Pixel, etc.)

These third parties are obligated to protect your data and use it only for the intended purpose.

6. Email & SMS Communication

By providing your contact details, you consent to receive transactional and promotional messages from ZayaLux Fusion.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or contacting us directly.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal data
  • Opt out of promotional communications
  • Request details on how your data is used
    To exercise these rights, please contact us at info@zayaluxfusion.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before sharing any information.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18.
We do not knowingly collect information from minors. If we learn that a child has provided us with personal data, we will promptly delete it.

10. Data Retention

We retain your personal information only as long as necessary to fulfill your orders and comply with legal obligations.

11. Consent

By using our website, you consent to our collection and use of information as outlined in this Privacy Policy.

12. Updates to This Policy

ZayaLux Fusion reserves the right to modify or update this Privacy Policy at any time.
All updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: info@zayaluxfusion.com
📱 WhatsApp: +91 98472 61054
🏠 Address: ZayaLux Fusion, Rosewood Plaza, MG Road, Kochi, Kerala, India